m88 sportPrivacy Policy

This page describes what we collect when you use m88 sport and how we keep that data protected. Our privacy policy is straightforward: we collect only the information necessary to run our platform, verify your identity, process payments, and comply with law. We do not sell your data to third parties, and we do not share it without your consent except where law requires it.

We at m88 sport operate across supported jurisdictions in Southeast Asia. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, or bank transfer, or play our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, sportsbook coverage (Liga 1, Piala AFF, Champions League), or esports markets, we collect and process personal information. This policy explains how we handle it.

We believe transparency builds trust. You have rights over your data—including the right to request access, correction, or deletion. Our support team in English and Indonesian can help you exercise these rights at any time. Read on to understand our full data practices.

What data we collect on m88 sport

Account and identity information

We collect your email address when you register an account on m88 sport. We also collect your full name, date of birth, and contact number during account verification (KYC—"know your customer"). This step is required by anti-money-laundering regulations and helps us prevent fraud. We do not ask for information we do not need.

When you verify your identity, we may ask for a government-issued ID (passport or national ID card). We scan or photograph this document to confirm your identity matches our records. We store this documentation securely and do not share it except with our compliance and anti-fraud teams or as required by law.

Payment information

We collect payment details when you deposit. If you use DANA, e-wallet, mobile banking, or local payment, you authenticate through their apps—we do not store your mobile wallet credentials. If you use bank transfer (online payment, e-wallet, mobile banking, local payment), we record your bank account number and name. This information is encrypted and stored securely. We do not retain credit card data if you use card payments; we tokenize payments through PCI-compliant processors.

Activity and gameplay data

We collect data about your gameplay—which games you play, when you play them, bet amounts, and outcomes. This data helps us improve m88 sport's user experience and detect unusual account patterns that might indicate fraud or compromise. We do not publish individual gameplay data publicly; it remains in your account and our internal systems.

Device and technical information

When you access m88 sport, we log your IP address, device type (mobile, desktop), browser version, and operating system. This helps us optimize our platform for different devices and diagnose technical issues. We also use cookies and similar technologies to remember your login state and preferences.

We do not sell your data

We do not monetize your personal information by selling it to advertisers or data brokers. Your data exists only to serve your account and comply with law.

How we use your data and your rights on m88 sport

Why we keep your information

We use your data for several purposes. We verify your identity to prevent fraud and comply with anti-money-laundering law. We process payments—your bank or mobile-wallet details are used solely to deposit and withdraw funds. We monitor gameplay to detect unusual patterns (e.g. multiple deposits followed by rapid withdrawals) that might indicate account compromise. We also use your email and phone number to send account notifications (password resets, withdrawal confirmations, support responses).

We keep your data as long as your account is active. After you close your account, we retain it for a statutory retention period (usually 5-7 years for financial records) to comply with tax and anti-money-laundering regulations. After that period, we delete it unless law requires us to keep it longer.

Third-party processors and servers

We share your data with third parties only when necessary. Our payment processor (which tokenizes card payments or bridges mobile-wallet transfers) receives payment details. Our hosting provider stores our servers—these may sit outside your jurisdiction, including in data centers in Singapore, Hong Kong, or other regions. Our compliance software scans transactions for money-laundering indicators. These processors are bound by data-protection contracts and cannot use your data for their own purposes.

We do not share gameplay data with other users or third parties without your consent. League operators (Liga 1, Piala AFF organizers) do not receive individual account information from us. Our sportsbook and esports markets (Mobile Legends, Free Fire, PUBG Mobile) do not feed individual user data back to game publishers.

Your rights and how to exercise them

You have the right to access your data. Log into your m88 sport account and view your profile, payment history, and gameplay records. You also have the right to request a copy of all data we hold about you—contact our support team, and we will compile and send it within 30 days.

You have the right to correct inaccurate information. If your name, email, or phone number is wrong, you can update it in your account settings. If you cannot do so, our support team can help.

You have the right to request deletion. We can delete your account and associated data, though we may retain financial records for the statutory period required by law. Deletion is permanent—you cannot recover gameplay history or account details after deletion.

To exercise any of these rights, contact our support team via your m88 sport account dashboard or email. We respond in English and Indonesian within 10 business days.

Cookies and tracking

We use cookies—small text files stored on your device—to remember your login state and preferences. These are necessary for m88 sport to function. You can delete cookies from your browser settings, but doing so may log you out and reset your preferences. We do not use cookies to track you across other websites, and we do not install tracking pixels in emails.

Jurisdiction and data transfers

Our m88 sport platform operates under jurisdiction-restricted access. We serve players in supported regions across Southeast Asia (including Jakarta, Surabaya, Bandung, Medan, Semarang). Some of our servers sit outside these regions for technical redundancy. By using m88 sport, you consent to data transfers to these locations. If your jurisdiction prohibits international data transfers, our service may not be available to you.

Key data practices

  • We collect identity, payment, and gameplay data only as needed to operate m88 sport
  • We do not sell or share your data with third parties for marketing purposes
  • Payment processors and hosting providers receive data but cannot use it for their own ends
  • You can access, correct, or request deletion of your data at any time
  • We encrypt sensitive data and retain it only as long as law requires

Questions and contact

If you have questions about how we use your data, or if you believe we have mishandled your information, contact our support team. We are available in English and Indonesian through your m88 sport account dashboard. We take data-protection concerns seriously and will investigate and respond within 10 business days.

This privacy policy is current as of the date shown in your account. We may update it to reflect changes in law or our practices. We will notify you of material changes via email or by posting an updated policy on this page. Continued use of m88 sport after a policy update means you accept the changes.

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